Shipping and Handling
Rosies ships from Kansas using USPS priority mail 2-3 day shipping. Shipping is calculated based on your address and package weight. The shipping total will be given at checkout. We also offer international shipping, which is calculated at checkout.
All orders are shipped via United States Post Office, Priority Mail 2-3 day shipping. We process and ship orders within 1-2 business days of receipt. For domestic orders, once shipped, the package should take 2-4 days to arrive at your doorstep. For international orders it can take 2-3 weeks, depending on customs. Please call or email us if you haven't received your order after 7 business days for domestic orders, and 30 days for international orders.
Rosies will ship worldwide. However, for our international orders we do not accept exchanges or returns.
No tax is charged on orders going outside of Kansas. Within the state of Kansas, there will be a tax added to your purchase. Tax will be calculated according to which city you are in and be added to your order at checkout.
We understand that there is occasionally a need to exchange or return an item. That is why we offer a 30-day 100% satisfaction guarantee. If you are not completely satisfied with your Rosies purchase, you may return your unwashed and unworn item in the original packaging for a full refund of the product cost or an exchange if postmarked within 30 days of receipt. Return shipping fees are paid by the customer. Rosies will pay shipping back to the customer during an exchange .Please note that when sending a return, make certain to retain your tracking number. We are not responsible for returns lost in transit by the shipper. Returns that do not arrive at our warehouse cannot be processed without a valid tracking number. To return or exchange an item, simply fill out the return form and mail it back with your item along with the shipping invoice. We have found that USPS is often the least expensive method for shipping packages. Items may be returned in the envelope/package they were shipped in, just be sure to cover the old shipping label and securely tape them.
We always pack our orders with love and attention, however occasionally orders may be shipped out incorrectly. In that case, we will gladly send a shipping label for your return with apologies! If there is a problem with your order, please email us at firstname.lastname@example.org so we can resolve the issue as quickly as possible.
Please contact us if you find a manufacturer’s defect on your garment within the first 60 days, after normal wear and tear. Our policy will cover manufacturing issues such as seams, buckles, or something that was put together incorrectly. In most cases, we will reimburse the cost of having it repaired, or it may be returned for repair (which usually takes 60 days to be returned to you). Our policy will not cover rips in the fabric as a result of snagging it or wearing it thin since this is a typical reaction of cotton. We use a heavy grade of cotton twill to prevent this from occurring but they are still cotton (not rip-stop polyester). We prefer to provide breathable natural fabrics rather than synthetics.
You may contact us within business hours (M-F, 9am-4pm CST) for any questions regarding a return/exchange please email us at: email@example.com or leave us a voicemail at 913-441-9444.
Credit Card Security
Product Descriptions and Color
Every care has been taken to insure that product descriptions and specifications are accurate. However, while the on-screen colors are an excellent representation, there may be slight variations due to browser settings.
Garment Shrinkage Information
We do not offer refunds or exchanges based on garment shrinkage.
- Our Classic Overalls/Coveralls: are made with 100% cotton. The fabric is a Brushed Twill Weave. This garment will shrink about 3-5%.
- Our Professional Overalls: are made with a blend of 60% Polyester and 40% Cotton. You can expect a shrinkage rate of .5-2%.
- Our Light-Weight and Denim Coveralls/ Overalls: are made with a loose Plain Weave and may shrink up to 3% in bust and hem. The weave will loosen as it is worn. You can be tug on the garment while wet to regain length throughout the garment.
You can expect your Cotton Overall/Coverall to shrink between 3-5%, depending on how you choose to wash your garment. We recommend following the care instructions on the care label located on the inside of your garment: machine wash on cold, wash dark colors separately, no bleach, tumble dry on low or line dry.
Rosies does not disclose buyer’s information to third parties. The data collected by this site is used to:
- Take and fulfill customer orders.
- Administer and enhance the site and service.
- Only disclose information to third parties for goods delivery purposes.
- Credit Card data is only used for payment processing and not kept or saved on web server
See also “Detailed Security Features” below
We reserve the right to alter prices and specifications without notice. All content included on this site is the property of Rosies Workwear LLC or its content suppliers, and protected by United States and international copyright laws. If you would like to duplicate any images from this site, please contact Rosies Workwear (firstname.lastname@example.org) for permission.
Detailed Security Features
For security and liability reasons our Cart does not store credit card data. This is always passed off to the payment gateway/processor – Stripe. You can shop at www.rosiesworkwear.com online with confidence. We use Stripe to offer safe and secure credit card and electronic check transactions for our customers.
Stripe has been audited by a Payment Card Industry (PCI)-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, they make use of best-in-class security tools and practices to maintain a high level of security at Stripe. "Stripe has set a new standard for a clean and well documented API, and the rest of the industry (including PayPal) is rushing to catch up."- Memberful.com